Privacy policy
As per the Indian Digital Personal Data Protection Act 2023 (DPDP Act) and the Information Technology Act 2000 with the IT (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
Data fiduciary (controller)
The data fiduciary is the operational team of Adenofrin India with address at Office No. 1207, 12th Floor, One BKC, G-Block, Mumbai — 400051, Maharashtra, India. To exercise your rights, kindly write to support@adenofrin.net or call +91 22 4082 1437 during the business hours indicated in the Contact section.
Types of data collected
- Identification data: name and surname provided through the order form.
- Contact data: mobile number provided through the order form.
- Delivery data: postal address communicated during the phone confirmation call.
- Technical data: IP address, browser user-agent, site access logs (for security purposes).
- Technical cookies: session identifiers necessary for site functioning.
Purposes and lawful basis
- Contract execution: processing the order, organising delivery and managing Cash on Delivery payment (DPDP Act, lawful purpose related to contract).
- Compliance with legal obligations: tax registration, lot traceability for food safety vigilance (DPDP Act, legal obligation).
- Legitimate use: information security, fraud prevention, service improvement (DPDP Act, legitimate use).
- Direct marketing: ONLY upon explicit consent of the data principal (DPDP Act, consent), always revocable.
Data retention
Order-related data is retained for the time necessary to execute the contract and subsequently for tax obligations (8 years from the date of the order, as per the Indian Income-tax Act). Marketing data is retained until consent is withdrawn. Technical logs are retained for a maximum of 12 months.
Rights of the data principal
You have the right to access your data, correct it, erase it, restrict processing, object to processing on legitimate use basis and obtain data portability (DPDP Act, sections 11-15). You also have the right to lodge a complaint with the Data Protection Board of India (when constituted). To exercise your rights, kindly write to support@adenofrin.net.